Scot’s background 04:50 - The hardest business meeting ever07:05 - Being a serial entrepreneur15:41 - Trick to hiring technicians20:08 - Leveraging custom software to drive process efficiency25:30 - How Spiffy makes money32:38 - Consumer behaviors around auto repair35:00 - Where the industry is headed46:24 - Wrapping up Follow Scot & Spiffy:@scotwingo on XSpiffy's websiteCheck out ⁠⁠⁠⁠the website⁠⁠⁠⁠ for more and follow me on Twitter ⁠⁠@GuyDealership⁠⁠!Interested in advertising with CarDealershipGuy? Join the sponsor waitlist ⁠⁠⁠⁠here⁠⁠⁠⁠. This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.