What if the key to changing someone’s mind isn’t speaking louder—but listening deeper?
Buy the Book: Deep Listening: Transform Your Relationships with Family, Friends and Foes - by Emily Kasriel
In this episode, Kwame sits down with award-winning BBC journalist and executive coach Emily Kasriel, whose revolutionary eight-step framework for deep listening has trained over 1,000 leaders in 119 countries—from IBM executives to British army officers. Together, they dive into the uncomfortable truth: most of us think we’re listening... but we’re actually just waiting to speak.
You’ll learn:
Why listening doesn’t mean agreement—and how this single idea can transform conflict
How to disarm defensiveness with one powerful question
The neuroscience behind why we shut down during disagreement
How deep listening can unlock collaboration, connection, and even persuasion
Whether you're dealing with workplace tension, a heated argument at home, or polarized conversations in your community—this episode shows you how to transform pressure into presence, and resistance into real connection.
Because the most persuasive people aren’t always the ones who speak best… they’re the ones who listen like it matters.
Connect with Emily
Buy the Book: Deep Listening: Transform Your Relationships with Family, Friends and Foes - by Emily Kasriel
Contact ANI
Request A Customized Workshop For Your Company
Follow Kwame Christian on LinkedIn
negotiateanything.com