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In this compelling episode of "Negotiate Anything," host Kwame Christian, Esq., M.A., delves into the intricate art of emotional communication with Dr. Kriti Mohan, a renowned plastic surgeon from Houston, Texas. Dr. Mohan shares her unique experiences managing emotions and expectations in her medical practice, emphasizing the importance of intentional and empathetic communication. This episode offers valuable insights on over-communicating, setting appropriate expectations, and balancing professional objectivity with compassion. Discover how social media can enhance patient rapport and learn essential strategies for engaging in difficult conversations effectively.
What will be covered:
- The significance of managing emotions and expectations in professional settings.
- Dr. Mohan's strategy of using social media for building rapport and educating patients.
- The importance of over-communicating and setting clear expectations with patients and staff.
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