Mailin’ It! - The Official USPS Podcast
Mailin’ It! - The Official USPS Podcast
United States Postal Service
Transforming the Retail Experience
28 minutes Posted Aug 5, 2025 at 3:00 pm.
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28:18
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Show notes
In this episode, we’re diving into USPS’ Post Office retail modernization efforts aimed at creating a more efficient and customer-friendly experience. Experts Tracy Raymond and Bob Dixon join us to discuss upgrades at USPS facilities around the country, including renovated lobbies, improved layouts, digital signage, and expanded self-service kiosks. This modernization work will help USPS better meet customer needs, and it’s coming to a Post Office near you!