Car Dealership Guy Podcast
Car Dealership Guy Podcast
Car Dealership Guy
Inside the Culture Shift Powering Paradise Chevrolet: From People to Profit — and What’s Next | Katelyn Gilmore, General Manager of Paradise Chevrolet Cadillac
48 minutes Posted Oct 14, 2025 at 9:05 am.
What is the Cadillac Champions group?
Why are 20 Groups valuable?
How to maintain high fleet sales?
Best community/employee initiative?
Managing generational shifts in workplace?
Current revenue and financial trends?
Managing a large service department?
Strategy for Cadillac/EV market?
Top leadership goal as GM?
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48:41
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Show notes
Today I’m joined by Katelyn Gilmore, General Manager of Paradise Chevrolet Cadillac.
We dive into why she’s doubling down on the world’s first fleet-only service center, her playbook for attracting and keeping Gen Z talent, and the surprising reason she’s handing out Rolexes to her top performers — plus much more.
This episode is brought to you by:
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3. Impel - Meet the AI Operating System built for a new era of automotive retailing. From CRM to service bay, from website to DMS, it unifies and orchestrates every part of your dealership operations—and your customer lifecycle. Visit @ ⁠http://www.impel.ai⁠ and and discover how Impel AI turns routine interactions into VIP experiences.
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