Show notes
Today's show features: Marion Cain, Founder of ACEDavid Kelly, Training Director of Brown & Brown Dealer ServicesThis episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s inbound calls and handle tasks like booking service, checking recalls, and scheduling test drives—without tying up your team. Dealers using Toma are saving 30–40 staff hours a week and booking 100+ extra appointments every month. Exclusive for CDG Listeners: Start your no-risk, 1-month free trial at https://www.toma.com/cdgCar Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas!Check out Car Dealership Guy’s stuff:CDG News ➤ https://news.dealershipguy.com/CDG Jobs ➤ https://jobs.dealershipguy.com/CDG Recruiting ➤ https://www.cdgrecruiting.com/My Socials:X ➤ https://www.twitter.com/GuyDealershipInstagram ➤ https://www.instagram.com/cardealershipguy/TikTok ➤ https://www.tiktok.com/@guydealershipLinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/Threads ➤ https://www.threads.net/@cardealershipguyFacebook ➤ https://www.facebook.com/profile.php?id=100077402857683Everything else ➤ dealershipguy.com
