You may think no leader could ever be too charismatic, but the evidence is clear: a dazzling personality doesn't always drive success. In this episode, Adam investigates why an excess of charm can actually be detrimental to people and organizations. He chats with bestselling author and executive coach Liz Wiseman and one of her clients, CEO Hazel Jackson, about how to spot baseless charisma — and why sometimes leadership calls for being a bit boring.

Available transcripts for WorkLife can be found at go.ted.com/WLtranscripts