Coinbase revealed on Thursday that cybercriminals bribed overseas customer support contractors to steal sensitive customer data as part of a $20 million extortion scheme. While no funds or private keys were compromised, customer names, addresses, and ID documents were exposed for nearly 1% of the company’s 8+ million “monthly transacting users,” according to a blog post.The story raises tough questions for the entire industry. Is KYC making users more vulnerable? Can human error ever be fully eliminated? And is crypto’s real security problem… people?Security experts Jameson Lopp, James Wester and Alexander Leishman delve into: What went wrong at Coinbase Why human vulnerabilities are still crypto’s biggest risk Whether KYC makes the problem worse What companies should do next to protect their usersVisit our website for breaking news, analysis, op-eds, articles to learn about crypto, and much more: unchainedcrypto.comThank you to our sponsors! Focal by FalconX Bitkey: Use code UNCHAINED for 20% off MantleGuests Jameson Lopp, Co-founder and CTO at CASA James Wester, Research Director at Javelin Alexander Leishman, CEO and CTO at RiverLinks Coinbase’s blog post: Protecting Our Customers - Standing Up to Extortionists Coinbase’s SEC filing Commentary:  Vance Spencer’s tweet Armani Ferrante’s tweetTimestamps:🎙️ 🔓 🗂️ 🎯 🌍 🛑 🛡️ 📰Learn more about your ad choices. Visit megaphone.fm/adchoices