Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Skilled Trades Syndicate - Tersh Blissett and Josh Crouch
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Why Promoting Your Best Technician Almost Always Backfires
44 minutes Posted Jan 7, 2026 at 2:37 pm.
Leadership, Delegation, and Growth 04:06 Veteran in Home Service Industry 06:27 Life's Many Conversations on Walks 12:00 Boundaries Between Work and Life 14:18 Date Night Struggles 19:04 Leadership and Business Growth 19:51 Service Manager Academy Creation 25:13 Promoting Top Talent Pitfalls 28:47 From Chaos to Leadership 31:28 Encouraging Problem-Solving Independently 35:18 Streamlined One-to-One Accountability 36:32 Addressing Persistent Performance Issues 39:32 Exceptional Communication Drives Success 42:46 Service Business Mastery Advice This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide Connect with us! Tersh Blissett Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT Zyra Talk
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Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte 🚀 Get Your 14-Day Free Trial with CallRail! 👉 Visit: https://www.callrail.com/sbmpod In this episode of the Service Business Mastery Podcast, we sat down for an insightful discussion with Justin Deese, host of the Freedom Blueprint podcast and creator of the Service Manager Academy. We talked about how to turn top technicians into effective service managers. Here's what we cover in this episode: Common mistakes we see when promoting technicians to managers How to set boundaries with coworkers, friends, and even spouses Leadership and communication tactics that actually work in the trades Essential tools and systems for running a high performing service team Creating a culture of accountability without micromanaging If you run a home service business like HVAC, plumbing, or electrical, this episode is packed with practical strategies and insights to help your managers succeed and your business grow. Timestamps ⏰(Video) 00:00 Leadership, Delegation, and Growth 04:06 Veteran in Home Service Industry 06:27 Life's Many Conversations on Walks 12:00 Boundaries Between Work and Life 14:18 Date Night Struggles 19:04 Leadership and Business Growth 19:51 Service Manager Academy Creation 25:13 Promoting Top Talent Pitfalls 28:47 From Chaos to Leadership 31:28 Encouraging Problem-Solving Independently 35:18 Streamlined One-to-One Accountability 36:32 Addressing Persistent Performance Issues 39:32 Exceptional Communication Drives Success 42:46 Service Business Mastery Advice This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide Connect with us! Tersh Blissett Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT Zyra Talk