Chris Voss, best-selling author of Never Split the Difference, spent decades honing his negotiation skills in the FBI. Before retiring, he served as the Bureau’s lead negotiator for international kidnappings. On today’s podcast, he gives practical advice on how to gain the edge in any negotiation. Chris also shares tips specifically for real estate agents from The Full Fee Agent, a new book he co-authored with recent guest Steve Shull. Listen and learn how to master the art of professional persuasion one conversation at a time.