Radical Candor: Communication at Work
Radical Candor: Communication at Work
Kim Scott, Jason Rosoff & Amy Sandler
Navigating Disagreements: How to Challenge Feedback Effectively 6 | 40
1 hour Posted Oct 16, 2024 at 7:00 am.
(00:00:00) IntroductionJason and Amy introduce the live streaming episode about disagreeing with feedback.
Listener Question: Disagreeing with FeedbackA listener's question about how to handle feedback they disagree with.
The Pocket Veto: The Dangers of Silent DisagreementThe concept of a "pocket veto" and why it's harmful to silently disagree with feedback.
Strategies to Handle DisagreementTips on how to approach feedback in the moment.
How to Create Space for DisagreementInviting challenges during feedback conversations to foster honest communication.
The “Listen, Challenge, Commit” FrameworkThe “Listen, Challenge, Commit” approach, which helps to handle feedback.
Personal Experiences with FeedbackA personal story about learning to approach feedback with curiosity and humility.
Following Up After Formal FeedbackHow to approach follow-up conversations after receiving formal feedback.
Psychological Safety and Radical CandorA listener question on the link between psychological safety and Radical Candor.
Creating a Culture of Learning with Radical CandorExamples of workplace rituals that reinforce Radical Candor and continuous learning.
Metaphors for Radical CandorUsing metaphors to understand Radical Candor in communication.
The Radical Candor Quadrants Whether people tend to fall more frequently into one of the Radical Candor quadrants.
Radical Candor TipTips on practicing Radical Candor, emphasizing listening, identifying, and committing to feedback.
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Show notes
Effectively manage feedback you disagree with.
On this episode of the Radical Candor podcast, we tackle a challenge that's at the heart of Radical Candor: what to do when you receive feedback you don't agree with. It's a question we get all the time, and it's crucial because how we handle these moments can make or break our relationships at work. The team gets into the get into the nitty-gritty of how to respond to tough feedback and suggests specific phrases you can use to show you're listening, even if you're not fully on board. Get all of the show notes at RadicalCandor.com/podcast.
Episode Links:
Transcript
How to Respond to Negative Feedback at Work That You Disagree With | Radical Candor
Listen, Challenge, Commit | Radical Candor Podcast 6 | 17
Radical Candor Community
6 Tips For How To Receive Feedback Well | Radical Candor
Follow These 4 Steps to Create Psychological Safety in Your Teams | Fast Company
Tell Me Why I'm Wrong: Resolving Disagreements with Your Direct Reports | LinkedIn
The Power Of Rituals At Work | Radical Candor Podcast 6 | 16
How To Get Stuff Done | Radical Candor Podcast 4 | 2
How To Give Candid Feedback Using The CORE Method | Radical Candor
How To Encourage Feedback Between Others In The Workplace | Radical Candor
Alan Mullaly of Ford at Stanford Graduate School of Business | YouTube
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Chapters:
(
00:00:00) IntroductionJason and Amy introduce the live streaming episode about disagreeing with feedback.(00:02:23) Listener Question: Disagreeing with FeedbackA listener's question about how to handle feedback they disagree with.(00:03:42) The Pocket Veto: The Dangers of Silent DisagreementThe concept of a "pocket veto" and why it's harmful to silently disagree with feedback.(00:05:27) Strategies to Handle DisagreementTips on how to approach feedback in the moment.(00:11:02) How to Create Space for DisagreementInviting challenges during feedback conversations to foster honest communication.(00:16:19) The “Listen, Challenge, Commit” FrameworkThe “Listen, Challenge, Commit” approach, which helps to handle feedback.(00:19:10) Personal Experiences with FeedbackA personal story about learning to approach feedback with curiosity and humility.(00:27:51) Following Up After Formal FeedbackHow to approach follow-up conversations after receiving formal feedback.(00:34:58) Psychological Safety and Radical CandorA listener question on the link between psychological safety and Radical Candor.(00:41:11) Creating a Culture of Learning with Radical CandorExamples of workplace rituals that reinforce Radical Candor and continuous learning.(00:45:29) Metaphors for Radical CandorUsing metaphors to understand Radical Candor in communication.(00:49:17) The Radical Candor Quadrants Whether people tend to fall more frequently into one of the Radical Candor quadrants.(00:54:09) Radical Candor TipTips on practicing Radical Candor, emphasizing listening, identifying, and committing to feedback.(00:57:17) Conclusion
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