People Who Read People: A Behavior and Psychology Podcast
People Who Read People: A Behavior and Psychology Podcast
Zachary Elwood
Psychological tactics in waiting tables and running restaurants, with Robin Dibble
1 hour 3 minutes Posted Jun 1, 2024 at 11:00 am.
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1:03:02
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Show notes

 A talk with Robin Dibble, an experienced Albuquerque-area service industry professional who’s worked in every aspect of the business, from waiting tables, to cooking, to managing restaurants and night clubs. Topics include: psychological strategies servers use to get more tips; how menu design can affect what people order; reading customer satisfaction as a restaurant manager; the factors in deciding to cut someone off from drinking; lighting and acoustics considerations when designing a comfortable space. This is a reshare of a 2019 talk. 

Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.   

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