A talk with Robin Dibble, an experienced service industry professional based in Albuquerque, New Mexico. Robin has worked all sides of the restaurant business, from waiting tables, to cooking, to managing restaurants and nightclubs. Topics discussed include: the role of psychology and perception-manipulation in the restaurant and service industries; psychological strategies that get servers higher tips; the importance of reading the room as a restaurant manager; factors that go into deciding to cut someone off from alcohol, and optimal approaches; menu design strategies; pricing strategies.
Learn more about the show and get transcripts at<a href="https://behavior-podcast.com">⁠ ⁠behavior-podcast.com⁠⁠</a>.    Learn more about your ad choices. Visit <a href="https://megaphone.fm/adchoices">megaphone.fm/adchoices</a>

Mind games and social manipulation in door-to-door sales

This is a podcast about deciphering human behavior and understanding why people do the things they do. I, Zach Elwood, talk with people from a wide range of fields about how they make sense of human behavior and psychology. I've talked to jury consultants, interrogation professionals, behavior researchers, sports analysts, professional poker players, to name a few. There are more than 135 episodes, many of them quite good (although some say I'm biased). To learn more, go to PeopleWhoReadPeople.com.