Kristie Rogers, an associate professor of management at Marquette University, has identified two types of respect that employees value: owed and earned. She says that owed respect refers to basic workplace civility whereas earned respect is related to an employee’s achievements. In this episode, you’ll learn how to practice both types of workplace respect, and what happens when their balance isn’t quite right. You’ll also learn how managers can unknowingly communicate disrespect to their employees.