Harvard Business School professor Sandra Sucher, who has been studying layoffs for years, says that companies often overlook their hidden costs: lost institutional knowledge, weakened employee engagement, higher turnover, and lower innovation. She says that it can take years for companies to bounce back from these setbacks. In this episode, you’ll learn better ways to approach layoffs—with real-world examples from Twitter, Nokia, and Fidelity Investments. You’ll also learn how to regain your employees’ trust in the aftermath.