NALC President Brian L. Renfroe and Assistant to the President Ed Morgan discuss the Delivery Operations Information System (DOIS), a time-projection tool used in many locations by management to estimate the daily workload of city carriers.

Have questions you'd like answered on the podcast? Email social@nalc.org.

Podcast episodes with closed captioning are available on our YouTube channel. 

Keep up with NALC on Facebook, Twitter, Instagram and Threads!