Design’s role in the built environment is to evoke an emotional response. But what happens when cultural communication norms shaped by decades of human interactions are rocked by a global pandemic?

ThinkLab’s Amanda Schneiders talks to Cactus founder Noah Waxman and Kantar futurist Don Abraham about ways to elevate communication – and how to adjust, adapt, and reframe.

In this episode, you’ll hear:

1.   The weak signals that indicate we are entering into a new marketplace

2.   Strategies for leveraging asynchronous work – and how it benefits team creativity

3.   How to avoid burnout in digital interactions

4.   Why symbols and rituals are central to effective communication for a shifting landscape of work

Special thanks to our episode sponsors Mannington Commercial and Keilhauer, thoughtfully selected because they both represent companies that are bringing new techniques and thinking from outside the design industry for positive application.