Show notes
In Episode 2 of Chew on This: Retention & Subscription powered by Stay Ai, Ron and Ash sit down with Gina to discuss the significance of leading offers with subscriptions first to enhance retention. They emphasize starting retention strategies from the moment site visitors land on the page and suggest shipping bundles quarterly for better business margins. The importance of storytelling and targeting the right customers for acquisition is highlighted, along with the implementation of punch cards in subscription programs. The episode also touches on testing different discount strategies and their impact on customer retention. Overall, the key focus is on building sustainable businesses through effective subscription management and customer engagement strategies.💸 Focus on acquisition first, as a profitable AOV is needed to afford a high enough customer acquisition cost.🤝 You don’t have to do monthly shipments or bundles only. Quarterly shipments can also work.💡 Product education and storytelling are crucial for subscription success.🔍 Cancellation surveys are highly valuable for understanding why customers cancel and improving your program.📧 Optimize your upcoming order email subject lines to build accountability and remind customers to take their supplements.🩷 Stay Ai - Supercharge growth with Stay Ai, the next gen subscription app for Shopify brands that are serious about growth and performance! Designed by and for marketers, built by world-class engineers and data scientists.🔗 https://stay.aiFollow us, subscribe to our newsletter, and to see our exclusive merch check outhttps://chewonthis.io/Ron Shah - https://twitter.com/obviceoAsh Melwani - https://twitter.com/ashvinmelwaniChew On This - https://twitter.com/chewonthisdtc